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How big is the 5g operations support system (oss) or business support system (bss) market today, and what are its future growth expectations?
The 5G operations support system (OSS) or business support system (BSS) market size has grown rapidly in recent years. It will grow from $99.63 billion in 2024 to $114.49 billion in 2025 at a compound annual growth rate (CAGR) of 14.7%. The growth in the historic period can be attributed to increasing adoption of 5G, increasingly adopting digital technologies, a growing focus on customer experience management, growing digitization, and increasing adoption of cloud-based services.
The 5G operations support system (OSS) or business support system (BSS) market size is expected to see rapid growth in the next few years. It will grow to $195.68 billion in 2029 at a compound annual growth rate (CAGR) of 14.3%. The growth in the forecast period can be attributed to growth in demand for data-driven decision-making, demand for high-speed network connectivity, growing demand for advanced analytics, growing popularity of mobile devices, and rise in digital transformation initiatives. Major trends in the forecast period include a shift towards digitalization, the integration of artificial intelligence (AI), advancements in AI and machine learning technologies, a shift towards SaaS-based solutions, strategic partnerships among companies, and technological advancements.
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What have been the primary factors driving the 5g operations support system (oss) or business support system (bss) market’s growth?
The increasing adoption of cloud-based services is expected to propel the growth of the 5G operations support system (OSS) or business support system (BSS) market going forward. Cloud-based services refer to computing resources, such as storage, servers, databases, networking, and software, delivered over the internet instead of hosted on local infrastructure. The adoption of cloud-based services is rising due to increasing digital transformation, demand for scalable IT infrastructure, cost efficiency, and the growing adoption of remote work and AI-driven applications. 5G operations support system (OSS) or business support system (BSS) enhances cloud-based services by enabling seamless network automation, real-time data management, and scalable infrastructure, ensuring optimized performance and efficient service delivery in the 5G ecosystem. For instance, in January 2025, according to the AAG IT Support Service, a US-based digital transformation service provider, the global study of 753 technical and business professionals found that 63% of respondents used cloud services extensively, up from 59% in 2021. Therefore, the increasing adoption of cloud-based services drives the growth of the 5G operations support system (OSS) or business support system (BSS) market.
What are the key segments within the 5g operations support system (oss) or business support system (bss) market?
The 5G operations support system (oss) or business support system (bss) market covered in this report is segmented –
1) By Deployment Mode: On-premises, Cloud
2) By Application: Internet Of Things, Mobile Virtual Network Enabler (MVNE) Or Mobile Virtual Network Operator (MVNO)
3) By Industry Vertical: Information Technology (IT) And Telecommunications, Banking, Financial Services, And Insurance (BFSI), Media and Entertainment, Retail And E-Commerce, Other Industry Verticals
Subsegments:
1) By On-premises: Single-Tenant On-Premises, Multi-Tenant On-Premises, Hybrid On-Premises Solutions
2) By Cloud: Public Cloud, Private Cloud, Hybrid Cloud, Multi-Cloud
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Which key players are shaping the 5g operations support system (oss) or business support system (bss) market?
Major companies operating in the 5G operations support system (oss) or business support system (bss) market are Samsung Electronics Co. Ltd., ZTE Corporation, Huawei Technologies Co. Ltd., Accenture plc, Cisco Systems Inc., Oracle Corporation, Tata Consultancy Services Limited, Fujitsu Limited, Telefonaktiebolaget LM Ericsson, Nokia Corporation, Tech Mahindra Limited, Juniper Networks Inc., Amdocs Limited, Ciena Corporation, Mavenir Systems Inc., Comarch S.A., Hansen Technologies Limited, Optiva Inc., Cerillion plc, Netcracker Technology Corporation, Subex Limited
How will emerging trends drive the 5g operations support system (oss) or business support system (bss) market throughout the forecast period?
Major companies operating in the 5G operations support system (OSS) or business support system (BSS) market are focusing on developing innovative technologies, such as multi-cloud environments, to enhance network agility, improve scalability, and enable seamless integration across hybrid cloud infrastructures, ensuring efficient service management and optimized performance in the 5G ecosystem. Multi-cloud environments refer to the use of multiple cloud computing platforms, including public, private, or hybrid clouds, to distribute workloads, enhance flexibility, and optimize performance. For instance, in February 2024, Telefonaktiebolaget LM Ericsson, a Sweden-based telecommunications company, launched new service orchestration and assurance products, solutions, and capabilities to empower communication service providers (CSPs). The solution integrates AI-driven automation for real-time network optimization, ensuring seamless service delivery and reduced operational complexities. It supports multi-cloud environments, enabling CSPs to deploy services across hybrid cloud infrastructures with improved scalability and flexibility. The platform offers predictive analytics and automated fault detection, allowing proactive issue resolution and improved service reliability.
How do regional factors impact the 5g operations support system (oss) or business support system (bss) market, and which region is the largest contributor?
North America was the largest region in the 5G operations support system (OSS) or business support system (BSS) market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the 5G operations support system (oss) or business support system (bss) market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.
What Does The 5G Operations Support System (OSS) Or Business Support System (BSS) Market Report 2025 Offer?
The 5g operations support system (oss) or business support system (bss) market research report from The Business Research Company offers global market size, growth rate, regional shares, competitor analysis, detailed segments, trends, and opportunities.
5G operations support system (OSS) and 5G business support system (BSS) refer to different layers of technology that help telecom operators manage, monitor, and optimize their 5G networks and related services. The 5G operations support system (OSS) plays a key role in handling the complexity of a 5G network’s infrastructure, which includes multiple layers such as radio access, core, and transport networks. 5G business support system (BSS) enables operators to deliver new services, create revenue streams, and maintain customer relationships. 5G operations support systems (OSS) or business support systems (BSS) are used to automate network management, optimize service provisioning, handle customer billing, and ensure efficient monetization of 5G services.
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