Business Process as a service (BPaaS) Market Size and Forecast 2024-2033|Salesforce Inc., ServiceNow Inc., Microsoft Corporation, Google LLC, Cisco Systems Inc

Overview and Scope

Business Process as a Service (BPaaS) refers to the business process outsourcing technique that uses a combination of cloud technologies for process management.

Sizing and Forecast

The business process as a service (bpaas) market size has grown marginally in recent years. It will grow from $76.41 billion in 2023 to $77.61 billion in 2024 at a compound annual growth rate (CAGR) of 1.6%. The growth in the historic period can be attributed to cost reduction, business efficiency, scalability, technological advancements.

The business process as a service (bpaas) market size is expected to see steady growth in the next few years. It will grow to $92.06 billion in 2028 at a compound annual growth rate (CAGR) of 4.4%. The growth in the forecast period can be attributed to digital transformation, cloud and hybrid deployments, ai and automation, industry-specific solutions. Major trends in the forecast period include end-to-end business process automation, ai and cognitive computing, industry-specific bpaas, robotic process automation (rpa).

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Segmentation & Regional Insights

The business process as a service (bpaas) market covered in this report is segmented –

1) By Process Type: HRM, Accounting And Finance, Sales And Marketing, Customer service support, Procurement and Supply Chain, Operations, Other Process Types

2) By Deployment service Type: Software as a Service (SAAS), Platform as a Service (PaaS), Infrastructure as a Service (IaaS)

3) By End Users: Banking, Financial Service And Insurance (BFSI), Telecom And Information technology (IT), Manufacturing, E-commerce Retail, Healthcare, Governments, Other End-Users

Sub-Segments- By Stream: Business Process Outsourcing (BPO), Business Process Automation (BPA), Business process management (BPM)

North America was the largest region in the business process as a service (BPaaS) market in 2023. Western Europe was the second largest region in the business process as a service (BPaaS) market. The regions covered in the business process as a service (bpaas) market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa

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Major Driver Impacting Market Growth

The rising need for low operating costs is the most important driver for the growth of the Business Process as a Service (BPaaS) market. BPaaS providers generally offer all types of services through cloud computing and the global internet services network including platform services like PaaS, IaaS, and SaaS. BPaaS increases the operational efficiency of all sectors and reduces standard operating costs by implementing many of these platform services. For example, BPaaS in credit card transactions includes maintaining the payment transition data, handling the database of the customers and storing all the data of the clients. PayPal provides the ability to settle the transactions and increase the online by storing all the data in the cloud and reducing the operational cost of storing the data.

Key Industry Players

Major companies operating in the business process as a service (bpaas) market include Salesforce Inc., ServiceNow Inc., Microsoft Corporation, Google LLC, Cisco Systems Inc., Accenture Plc, International Business Machines Corporation, Capgemini SE, Cognizant Technology Solutions Corp, EXL Service Co, Fujitsu Limited, Genpact Limited, HCL Technologies Limited, Tata Consultancy Services Limited, Wipro Ltd., Oracle Corporation, SAP SE, NTT Data Corporation, DXC Technology Company, WNS Limited, getsix Group, Concentrix Corporation, Conduent Inc., Entercoms Inc., Nuevora Inc., Avaloq Group AG, Scheer Group GmbH, aZaaS Pte Ltd., OfficePartners360 Inc., Remote Technology Inc., Peak Support, Invensis Inc., SupportYourApp Inc.

The business process as a service (bpaas) market report table of contents includes:

1. Executive Summary

2. Business Process as a service (BPaaS) Market Characteristics

3. Business Process as a service (BPaaS) Market Trends And Strategies

4. Business Process as a service (BPaaS) Market – Macro Economic Scenario

5. Global Business Process as a service (BPaaS) Market Size and Growth

26. South America Business Process as a service (BPaaS) Market

27. Brazil Business Process as a service (BPaaS) Market

28. Middle East Business Process as a service (BPaaS) Market

29. Africa Business Process as a service (BPaaS) Market

30. Business Process as a service (BPaaS) Market Competitive Landscape And Company Profiles

Top Major Players: