The End User Experience Monitoring (EUEM) Global Market Report 2024 by The Business Research Company provides market overview across 60+ geographies in the seven regions – Asia-Pacific, Western Europe, Eastern Europe, North America, South America, the Middle East, and Africa, encompassing 27 major global industries. The report presents a comprehensive analysis over a ten-year historic period (2010-2021) and extends its insights into a ten-year forecast period (2023-2033).
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According to The Business Research Company’s End User Experience Monitoring (EUEM) Global Market Report 2024, The end user experience monitoring (EUEM) market size is expected to see exponential growth in the next few years. It will grow to $7.41 billion in 2028 at a compound annual growth rate (CAGR) of 21.0%. The growth in the forecast period can be attributed to growing focus on improving customer experience, rising demand for monitoring devices and applications, the fast shift to remote work, digital transformation and user-centric focus, growing focus on improving customer experience. Major trends in the forecast period include a rise in investment in advanced technology across industries, the aggregate of artificial intelligence and ML into EUEM devices, and product innovations.
The shift towards remote work is expected to propel the growth of the user experience monitoring (EUEM) market going forward. Remote work refers to a work setup where employees carry out their tasks outside of a conventional office setting, frequently from home or another preferred location. The fast shift to remote work is due to fewer interruptions and distractions, flexible schedules, reduced commute time, and reduced overhead costs. User experience monitoring in remote work ensures seamless performance and productivity by tracking and analyzing employee interactions with digital tools. For instance, in February 2023, according to the Office for National Statistics, a UK-based non-ministerial department, between April 27 and May 8, 2022, when the recommendation to work from home was lifted in Great Britain, approximately 38% of employed adults stated that they had worked remotely. In the latest period, from January 25 to February 5, 2023, about 40% of working adults mentioned having worked from home at least once in the past seven days. Therefore, the shift towards remote work drives the user experience monitoring (EUEM) market.
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The end user experience monitoring (EUEM) market covered in this report is segmented –
1) By Component: Product, Services
2) By Deployment Model: Cloud, On-Premise
3) By Organizational Size: Small And Medium-Sized Enterprise (SMEs), Large Enterprises
4) By Access Type: Web, Mobile
5) By Vertical: Banking, Financial Services, And Insurance, Information Technology (IT) And Telecommunications, Government And Public Sector, Retail And Consumer Goods, Healthcare And Life Sciences, Other Verticals
Major companies operating in the user experience monitoring (EUEM) market are developing innovative solutions, such as enterprise solutions, to proactively monitor, diagnose, and report end-user experience issues across IT infrastructures, ensuring optimal performance and user satisfaction. The enterprise solution is a robust platform for monitoring and managing the user experience. For instance, in March 2023, eG Innovations Inc., a US-based provider of user experience monitoring solutions, launched its latest flagship product, eG Enterprise v7.2. This new version is designed to be a complete observability solution for modern IT technologies, with enhanced monitoring capabilities for digital workspaces, web applications, cloud environments, and enterprise or SaaS applications. The release includes several architectural improvements, such as the ability to push agents from a central location, a new incident management panel, and enhanced remote control action permissions.
The end user experience monitoring (euem) market report table of contents includes:
1. Executive Summary
2. End User Experience Monitoring (EUEM) Market Characteristics
3. End User Experience Monitoring (EUEM) Market Trends And Strategies
4. End User Experience Monitoring (EUEM) Market – Macro Economic Scenario
5. Global End User Experience Monitoring (EUEM) Market Size and Growth
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32. Global End User Experience Monitoring (EUEM) Market Competitive Benchmarking
33. Global End User Experience Monitoring (EUEM) Market Competitive Dashboard
34. Key Mergers And Acquisitions In The End User Experience Monitoring (EUEM) Market
35. End User Experience Monitoring (EUEM) Market Future Outlook and Potential Analysis
36. Appendix
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