The Banking Hardware Maintenance, Software Support And Helpdesk Support Services Global Market Report 2024 by The Business Research Company provides market overview across 60+ geographies in the seven regions – Asia-Pacific, Western Europe, Eastern Europe, North America, South America, the Middle East, and Africa, encompassing 27 major global industries. The report presents a comprehensive analysis over a ten-year historic period (2010-2021) and extends its insights into a ten-year forecast period (2023-2033).
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According to The Business Research Company’s Banking Hardware Maintenance, Software Support And Helpdesk Support Services Global Market Report 2024, The banking hardware maintenance, software support and helpdesk support services market size has grown strongly in recent years. It will grow from $11.66 billion in 2023 to $12.64 billion in 2024 at a compound annual growth rate (CAGR) of 8.4%. The growth in the historic period can be attributed to increased complexity of banking systems, regulatory compliance requirements, rise of digital banking, data privacy concerns, customer expectations for seamless services, atm network expansion, globalization of banking operations..
The banking hardware maintenance, software support and helpdesk support services market size is expected to see strong growth in the next few years. It will grow to $18.07 billion in 2028 at a compound annual growth rate (CAGR) of 9.3%. The growth in the forecast period can be attributed to real-time payment systems, remote workforce support, shift to open banking, digital transformation initiatives, resilience planning.. Major trends in the forecast period include cloud adoption, focus on cybersecurity, ai and automation in helpdesk services, predictive maintenance, outsourcing of support services, data analytics for performance optimization, continuous training and skill development, scalability and flexibility..
An increased requirement for banking services is expected to propel the growth of the banking hardware maintenance, software support and helpdesk support services market going forward. Banks provide helpdesk services for a number of banking services, including ATMs, cash deposit machines, banking kiosks, digital signage systems in banks and others. For instance, according to the Forbes report, a US-based magazine by 2022, 29% of Americans will rather bank in person, while 78% of adult Americans would rather bank online or using a smartphone app. Therefore, increased requirement for banking services is driving the growth of the banking hardware maintenance, software support and helpdesk support services market.
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The banking hardware maintenance, software support and helpdesk support services market covered in this report is segmented –
1) By Components: Hardware, Software
2) By Type: ATM – Maintenance Service Costs, ATM – Operational Support Service Costs, Digital Signage Systems, Queue Management System
3) By Application: Currency Sorters, Detectors And Counters, Banking Kiosk, End User Devices, Peripherals
Technological advancements are a key trend gaining popularity in the banking hardware maintenance, software support and helpdesk support services market. Major companies operating in the market are developing innovative and advanced technology such as voice banking, augmented reality banking, artificial intelligence, robotic process automation and others to sustain their position in the market. For instance, in February 2023, Arvest Bank, a US-based financial service company launched Selligence. With Selligence, teams can close deals faster by receiving sales trigger leads and contact and account-level data straight into their Chrome browser. Teams reach a larger audience by using Selligence Events and Prospecting to find unique sales trigger leads at the right time. By reaching out with relevant leads, teams can increase their chances of success and expand their target market.
The banking hardware maintenance, software support and helpdesk support services market report table of contents includes:
1. Executive Summary
2. Market Characteristics
3. Market Trends And Strategies
4. Impact Of COVID-19
5. Market Size And Growth
6. Segmentation
7. Regional And Country Analysis
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27. Competitive Landscape And Company Profiles
28. Key Mergers And Acquisitions
29. Future Outlook and Potential Analysis
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