The Business Research Company’s Customer Success Platforms Global Market Report 2023 is the most detailed report available on the market, including broad forecast periods and multiple geographies. The report covers the historic period – 2010-2021, and the forecast period – 2023-2032. The Customer Success Platforms Global Market Report 2023 evaluates customer success platforms market size, growth rate, drivers, trends, and major companies.
The report provides a global perspective by covering 60 geographies and focusing on major economies in each region – Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.
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The global customer success platforms market size is expected to grow from $1.70 billion in 2022 to $2.07 billion in 2023 at a compound annual growth rate (CAGR) of 21.55%. The Russia-Ukraine war disrupted the chances of global economic recovery from the COVID-19 pandemic, at least in the short term. The war between these two countries has led to economic sanctions on multiple countries, a surge in commodity prices, and supply chain disruptions, causing inflation across goods and services and affecting many markets across the globe. The customer success platforms market size is expected to reach $4.35 billion in 2027 at a CAGR of 20.49%.
The customer success platforms market segments in the report are:
1) By Component: Platforms, Services
2) By Deployment Mode: Cloud, On-Premises
3) By Organization Size: SMEs, Large Enterprises
4) By Application: Sales And Marketing Optimization, Reporting And Analytics, Customer Segmentation, Risk and Compliance Management, Customer Service, Customer Onboarding, Other Applications
5) By End-user: BFSI, Retail And e-Commerce, Transportation And Logistics, Healthcare, Telecom And IT, Government And Public Sector, Other End-Users
Top 5 Major Key Players
- Gainsight Inc.
- Salesforce Inc.
- Totango Ltd.
- Strikedeck Inc.
- ClientSuccess
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The table of contents in TBRC’s customer success platforms market report includes:
- Executive Summary
- Customer Success Platforms Market Characteristics
- Customer Success Platforms Market Trends And Strategies
- Customer Success Platforms Market – Macro Economic Scenario
- Customer Success Platforms Market Size And Growth
…..
- Africa Customer Success Platforms Market
- Customer Success Platforms Market Competitive Landscape And Company Profiles
- Key Mergers And Acquisitions In The Customer Success Platforms Market
- Customer Success Platforms Market Future Outlook and Potential Analysis
- Appendix
List Of Tables
Table 1: Global Historic Market Growth, 2017-2022, $ Billion
Table 2: Global Forecast Market Growth, 2022-2027F, 2032F, $ Billion
Table 3: Global Customer Success Platforms Market, Segmentation By Component, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
Table 4: Global Customer Success Platforms Market, Segmentation By Deployment Mode, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
Table 5: Global Customer Success Platforms Market, Segmentation By Organization Size, Historic and Forecast, 2017-2022, 2022-2027F, 2032F, $ Billion
…..
Table 48: Gainsight Inc Financial Performance
Table 49: Salesforce Inc. Financial Performance
Table 50: Totango Ltd. Financial Performance
Table 51: Strikedeck Inc. Financial Performance
Table 52: ClientSuccess Financial Performance
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