Overview and Scope
Delivery management software refers to a digital platform designed to streamline and optimize the process of delivering goods or services from hub to end point. It helps businesses manage fleets, track deliveries in real time, handle last-minute changes or disruptions, and provide customers with accurate delivery estimates and updates.
Sizing and Forecast
The delivery management software market size has grown rapidly in recent years. It will grow from $2.51 billion in 2023 to $2.83 billion in 2024 at a compound annual growth rate (CAGR) of 12.7%. The growth in the historic period can be attributed to the demand for transparency and accountability, urbanization and population growth, the rise of on-demand services, and a focus on sustainability.
The delivery management software market size is expected to see rapid growth in the next few years. It will grow to $4.63 billion in 2028 at a compound annual growth rate (CAGR) of 13.1%. The growth in the forecast period can be attributed to the demand for contactless delivery solutions, demand for real-time tracking, focus on customer experience, demand for route optimization, and increased competition. Major trends in the forecast period include technological innovations, mobile technology advancements, integration with Internet of Things devices, and artificial intelligence (AI)-powered predictive maintenance.
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Segmentation & Regional Insights
The delivery management software market covered in this report is segmented –
1) By Deployment: On-Premise, Software As A Service Based
2) By Pricing : Subscription-Based, Pay-As-You-Go
3) By Enterprise Size: Small And Medium-Sized Enterprises, Large Enterprise
4) By End-User: Banking, Financial Services And Insurance (BFSI), Retail And E-Commerce, Manufacturing, Healthcare And Life Sciences, Telecommunication And Information Technology, Other End-Users
Asia-Pacific was the largest region in the delivery management software market in 2023. The regions covered in the delivery management software market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.
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Major Driver Impacting Market Growth
The growing penetration of e-commerce is expected to propel the growth of the delivery management software market going forward. E-commerce refers to the online business model facilitating the exchange of goods and services through the Internet. The growing penetration of e-commerce is driven by convenience, expanding internet access, and shifting consumer preferences towards online shopping. Delivery management software in e-commerce optimizes delivery routes, provides real-time tracking, and enhances the customer experience by ensuring timely and transparent deliveries, thereby increasing operational efficiency and customer satisfaction. For instance, in February 2024, according to the United States Census Bureau, a US-based government agency, in 2023, e-commerce sales were projected to reach $1,118.7 billion, marking a 7.6% (±1.2%) increase from 2022, while total retail sales saw a 2.1% (±0.4%) rise over the same period. In 2023, e-commerce sales constituted 15.4% of total sales, compared to 14.7% in 2022. Therefore, the growing penetration of e-commerce is driving the growth of the delivery management software market.
Key Industry Players
Major companies operating in the delivery management software market are Uber Technologies Inc., DoorDash Inc., Postmates Inc., Zetes Group, Descartes Systems Group, Kerridge Commercial Systems Information, Metapack Ltd., Bringg Delivery Technologies Ltd., WorkWave LLC, Jungleworks, Mara Labs Inc., Mobisoft Infotech LLC, parcelLab GmbH, Loginext Solutions Private Limited, Route4Me Inc., Tookan Limited, Roadie Inc., Bringoz Technologies, GetSwift Limited, DispatchTrack, Zippykind, Deliforce Technologies Private Limited, Shipox Inc., Routific Solutions Inc.
The delivery management software market report table of contents includes:
1. Executive Summary
2. Delivery Management Software Market Characteristics
3. Delivery Management Software Market Trends And Strategies
4. Delivery Management Software Market – Macro Economic Scenario
5. Global Delivery Management Software Market Size and Growth
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31. Delivery Management Software Market Other Major And Innovative Companies
32. Global Delivery Management Software Market Competitive Benchmarking
33. Global Delivery Management Software Market Competitive Dashboard
34. Key Mergers And Acquisitions In The Delivery Management Software Market
35. Delivery Management Software Market Future Outlook and Potential Analysis
36.Appendix
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