The Business Research Company’s report on the Digital Workplace Market provides insights into the global market size, growth rate, regional distribution, competitive landscape, key segments, emerging trends, and strategic opportunities.
What are the key drivers behind the digital workplace market’s growth in recent years?
The increase in adoption of cloud and enterprise mobility services among organizations will propel the growth of the digital workplace market. Cloud services refer to the set of services provided by the third-party organization on demand of client companies or customers via the internet to conduct smooth business operations. In contrast, enterprise mobility services refer to an organization’s remote working option that permits staff to access corporate data using their own devices and cloud computing, driving the market for the digital workplace. Organizations are using cloud services due to their advantages in optimizing business processes remotely, such as accommodating large data quality to provide quality services and business operations, reducing costs, and others. For instance, in June 2024, according to AAG IT, a UK-based IT support services company, Cloud infrastructure services generated $191 billion in revenue over the 12-month period between the start of 2021 and 2022. By 2025, it is projected that global cloud storage will reach 200 zettabytes (2 billion terabytes). Therefore, the increasing adoption of cloud and enterprise mobility services will drive the growth of the digital workplace market during the forecast period.
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How does the future projection of the digital workplace market size compare to its historical growth?
The digital workplace market size has grown exponentially in recent years. It will grow from $49.17 billion in 2024 to $59.18 billion in 2025 at a compound annual growth rate (CAGR) of 20.4%. The growth in the historic period can be attributed to remote work adoption, increased use of collaboration tools, bring your own device (BYOD) policies, mobile device proliferation, cybersecurity threat landscape.
The digital workplace market size is expected to see exponential growth in the next few years. It will grow to $143.2 billion in 2029 at a compound annual growth rate (CAGR) of 24.7%. The growth in the forecast period can be attributed to endpoint detection and response (EDR) evolution, identity and access management (IAM) enhancement, focus on user education and awareness, containerization security. Major trends in the forecast period include integrated collaboration platforms, employee experience and engagement focus, shift to cloud-based digital workplace solutions, advanced digital workplace analytics, AI and automation for workflow optimization, adoption of virtual collaboration tools.
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Which key players are shaping the future of the digital workplace market?
Major companies operating in the digital workplace market are Atos Group, Cognizant, International Business Machines Corporation, Infosys Limited, Zensar Technologies Limited, Microsoft Corporation, Google LLC, Wipro Ltd., Accenture PLC, DXC Technology Company, NTT DATA Corporation, Unisys Corporation, HCL Technologies, Capgemini SE, Tata Consultancy Services Limited, Citrix Systems Inc., Hewlett Packard Enterprise LP, Fujitsu Limited, CompuCom Systems Inc., Trianz, Sonda SA, Tech Mahindra Limited, Mphasis Limited, WorkGrid Software, Axero Solutions, eXo Platform, Liferay Inc., Atlassian Corporation, Kissflow Inc., Salesforce Inc., Adobe Inc.
What trends will propel the growth and evolution of the digital workplace market?
Product innovation is a key trend in the digital workplace market. Major companies operating in the market are focused on integrating technologies such as artificial intelligence for product innovations that could give better solutions and strengthen their position in the market. For instance, in April 2023, the Smarten Spaces, a Singapore-based company provides digital workplace solutions, launched Jumpree, a comprehensive digital workplace platform. Employees can use Jumpree by Smarten Spaces for Microsoft Teams to select the days they work from the office, synchronize schedules with colleagues, and reserve spaces that best meet their needs. Jumpree by Smarten rooms allows employees to easily book meeting and collaboration rooms, desks, and other amenities, as well as any other locations within the office, without the need for any additional app download.
Which regions are expected to become dominant players in the digital workplace market?
North America was the largest region in the digital workplace market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the digital workplace market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.
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What are the emerging key segments in the digital workplace market, and how are they evolving?
The digital workplace market covered in this report is segmented –
1) By Components: Solutions, Services
2) By Deployment: On-Premises, Cloud
3) By Organization Size: Large Enterprises, Small And Medium Enterprises (SME)
4) By Verticals: Banking, Financial Services, And Insurance (BFSI), Consumer Goods And Retail, Telecommunication And Information Technology (IT), Manufacturing, Healthcare And Pharmaceuticals, Government And Public Sector, Media And Entertainment, Other Verticals
Subsegments:
1) By Solutions: Collaboration Tools, Document Management Systems, Workflow Automation Software, Employee Engagement Platforms, Virtual Desktop Infrastructure (VDI)
2) By Services: Consulting Services, Implementation Services, Support And Maintenance Services, Training And Development Services, Managed Services
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How is the digital workplace market defined, and what are its core characteristics?
A digital workplace refers to the digital ecosystem of the workplace that allows organizations to collaborate and converses with employees working remotely, hybrid, or in the office by aligning technologies and business processes. The digital workplace is used to transform traditional workplaces to improve business operations’ productivity and efficiency.
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