The Business Research Company’s report on the Emergency Room Triage Market provides insights into the global market size, growth rate, regional distribution, competitive landscape, key segments, emerging trends, and strategic opportunities.
How are market drivers shaping the future growth trajectory of the emergency room triage industry?
The increasing emergency department visits are expected to propel the growth of the emergency room triage market going forward. Emergency department (ED) visits are rising due to factors such as increasing chronic disease prevalence, limited access to primary care, aging populations, and the growing demand for immediate medical attention. Emergency room triage is essential for prioritizing care in emergency department (ED) visits to ensure that patients with the most critical and life-threatening conditions are treated first. This process helps manage limited resources effectively and reduces the risk of delays in urgent care. For instance, in November 2024, according to the Australian Institute of Health and Welfare, an Australia-based statutory agency, public hospitals in Australia (excluding the Northern Territory) recorded 8.8 million ED presentations in 2023-24, equating to 326 per 1,000 population. Males represented 49% and females 51% of presentations. The most common triage categories were Urgent (41%), Semi-urgent (34%), and Emergency (17%). Patients aged 4 years and under comprised 1% of visits, while those aged 15–34 accounted for 25%. Therefore, the increasing emergency department visits are driving the growth of the emergency room triage market.
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What is the estimated market size of the emergency room triage sector by 2029, based on current forecasts?
The emergency room triage market size has grown strongly in recent years. It will grow from $3.14 billion in 2024 to $3.44 billion in 2025 at a compound annual growth rate (CAGR) of 9.5%. The growth in the historic period can be attributed to increasing focus on value-based care, increasing collaboration and knowledge, increasing patient empowerment, increasing research and evidence-based practices and increasing recognition of mental health issues.
The emergency room triage market size is expected to see strong growth in the next few years. It will grow to $4.89 billion in 2029 at a compound annual growth rate (CAGR) of 9.2%. The growth in the forecast period can be attributed to development of advanced triage systems, increasing healthcare policy changes, growth of urgent care facilities, rising geriatric population and standardization of triage protocols. Major trends in the forecast period include biometric identification, crisis management systems, gamification in training, symptom checkers with AI, and triage auditing software.
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Who are the top players in the emergency room triage market?
Major companies operating in the emergency room triage market are Kaiser Foundation Health Plan Inc., HCA Healthcare Inc., Fujitsu Limited, Ascension Health, Siemens Healthineers AG, Tenet Healthcare Corporation, Mayo Clinic, Banner Health System, Trinity Health Corporation, Dignity Health, TeamHealth Holdings Inc., MedStar Health Inc., Apollo Hospitals Enterprise Limited, Endava PLC, St. Luke’s Health System Inc., X by 2 LLC, Aidoc Inc., Infermedica Sp. z o.o., Allm Inc., eVisit Inc., Pulsara, ClearTriage, Aviva Health Inc., TriageLogic LLC, Qure.ai Technologies Pvt. Ltd.
What are the major trends in the emergency room triage market?
Major companies operating in the emergency room triage market are focusing on developing technologically advanced solutions, such as digital patient activation solutions, to enhance patient engagement, improve health outcomes, and allow for more personalized and efficient management of care through accessible, real-time information. Digital patient activation refers to the use of digital tools and platforms to engage patients in managing their health, improving their knowledge, and empowering them to make informed decisions about their care. For instance, in August 2023, GetWellNetwork, a US-based company that develops patient engagement platforms, launched the Emergency Department and Inpatient Care Engagement Solution. The solution offers a comprehensive digital experience for hospital settings, covering patient activation, triage, education, entertainment, discharge transitions, and monitoring. Key features include a mobile-first platform with personalized welcome information, care team details, symptom tracking, and real-time feedback, along with AI-driven SMS texting. It also provides consumer-grade self-service options, such as relaxation and entertainment, patient education through health videos, a medication library, and wait time notifications. The platform enables rapid innovation by utilizing existing interfaces and capabilities, such as bi-directional texting, eliminating the need for multiple-point solutions for patient engagement.
Which geography holds the highest emergency room triage market share?
North America was the largest region in the emergency room triage market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the emergency room triage market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.
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How do different segments contribute to the overall expansion of the emergency room triage market?
The emergency room triage market covered in this report is segmented –
1) By Component: Software, Hardware, Services
2) By Type: Acute Care, Non-Urgent Care, Pediatric Care, Trauma Care, Psychiatric Care
3) By Technology: Artificial Intelligence, Machine Learning, Telemedicine, Wearable Technology
4) By Mode Of Delivery: On-Premise, Web-Based, Cloud-Based
5) By End User: Hospitals, Clinics, Nursing Homes, Assisted Living Facilities, Other Healthcare Facilities, Other End Users
Subsegments:
1) By Software: Triage Management Software, Decision Support Software, Electronic Health Record (EHR) Integration Software, Mobile Triage Apps
2) By Hardware: Triage Desks And Stations, Patient Monitoring Devices, Communication Devices (Tablets, Screens), RFID Tracking Devices
3) By Services: Triage Consultation Services, Training And Support Services, Emergency Room Workflow Optimization Services
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What defines the structure and scope of the emergency room triage market?
Emergency room triage is a medical process used to prioritize patients based on the severity of their condition to ensure that those requiring immediate attention receive care first. It involves an initial assessment by a trained healthcare professional who evaluates symptoms, vital signs, and medical history to assign a priority level. This system helps manage resources efficiently in high-pressure environments, such as emergency departments, where patient volume may exceed available staff or equipment.
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