What is the current size and annual growth rate of the generative artificial intelligence (ai) in e-commerce market?
The generative artificial intelligence (AI) in e-commerce market size has grown rapidly in recent years. It will grow from $0.88 $ billion in 2024 to $1.04 $ billion in 2025 at a compound annual growth rate (CAGR) of 18.8%. The growth in the historic period can be attributed to increasing consumer expectations for personalized experiences, the growth of cloud computing infrastructure, improvements in natural language processing, the need for efficient content generation, and the integration of AI with existing e-commerce platforms.
The generative artificial intelligence (AI) in e-commerce market size is expected to see rapid growth in the next few years. It will grow to $2.06 $ billion in 2029 at a compound annual growth rate (CAGR) of 18.6%. The growth in the forecast period can be attributed to the expansion of omnichannel retail strategies, advances in AI ethics and regulations, increased investment in AI-driven startups, the development of more sophisticated recommendation systems, and growing consumer demand for real-time customization. Major trends in the forecast period include use of AI for dynamic pricing strategies, automation in customer service through advanced chatbots, greater integration of AI with augmented reality for virtual try-ons, expanded deployment of AI-driven content creation tools, the development of sophisticated AI models for predictive analytics.
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Which major factors have contributed to the expansion of the generative artificial intelligence (ai) in e-commerce market?
The increasing penetration of 5G networks is expected to propel the growth of generative artificial intelligence (AI) in e-commerce market going forward. The 5G network is the fifth generation of mobile network technology, offering faster speeds, lower latency, and more reliable connections than its predecessors. The growth in 5G network adoption is driven by the demand for faster internet, improved connectivity, and new applications that require higher speeds and lower latency. 5G networks enhance generative AI in e-commerce by enabling faster data processing, real-time personalization, and seamless customer experiences through low-latency, high-speed connectivity. For instance, in September 2023, according to 5G Americas, a US-based industry trade organization, the 5G penetration rate in North America reached an exceptional 40%, with a growth rate of 25.5% in the first half of 2023. Projections indicate that North America’s 5G connections will reach a remarkable 669 million by 2028. Therefore, the increasing penetration of 5G networks is driving the growth of artificial intelligence (AI) in e-commerce market.
How is the generative artificial intelligence (ai) in e-commerce market segmented?
The generative artificial intelligence (AI) in e-commerce market covered in this report is segmented –
1) By Technology: Natural Language Processing, Computer Vision, Machine Learning, Speech Recognition, Augmented Reality
2) By Deployment Mode: Cloud-Based, On-Premises, Hybrid
3) By Application: Business To Business (B2B), Business To Consumer (B2C), Personal, Business Use, Seasonal Use, Other Applications
Subsegments:
1) By Natural Language Processing (NLP): Chatbots And Virtual Assistants, Sentiment Analysis For Customer Feedback, Automated Content Creation For Product Descriptions, Personalized Recommendations And Search, Language Translation Services
2) By Computer Vision: Image Recognition For Product Categorization, Visual Search Capabilities, Automated Quality Inspection Of Products, Augmented Reality (AR) For Virtual Try-Ons, Facial Recognition For Personalized marketing
3) By Machine Learning: Predictive Analytics For Customer Behavior, Recommendation Systems, Dynamic Pricing Algorithms, Inventory Management Optimization, Fraud Detection And Prevention
4) By Speech Recognition: Voice-Activated Shopping Assistants, Customer Service Automation, Voice Search Optimization, Accessibility Features For Disabled Users, Voice-Based Product Recommendations
5) By Augmented Reality (AR): Virtual Try-On Solutions For Apparel And Accessories, Interactive Product Demos, Enhanced Customer Engagement Through AR Experiences, In-Store Navigation And Visualization, Virtual Showrooms And Experiences.
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Who are the top competitors in the generative artificial intelligence (ai) in e-commerce market?
Major companies operating in the generative artificial intelligence (AI) in e-commerce market are Wal-Mart Inc., Amazon Inc., Kroger Co, Alibaba Cloud LLC, Best Buy Co. Inc., Nvidia Corporation, Salesforce Inc., Zalando SE, Ebay Inc., Shopify Inc., Farfetch Ltd, LivePerson Inc., Grid Dynamics Holdings Inc., Bloomreach Inc., Algolia Inc., Coveo Solutions Inc, Magento Inc., Dynamic Yield Ltd, Leewayhertz Technologies Private Limited, MAVERICK Technologies LLC, QSS Technosoft Pvt. Ltd., Bluebash Consulting Pvt Ltd.
Which key trends are expected to influence the generative artificial intelligence (ai) in e-commerce market in the coming years?
Major companies operating in generative artificial intelligence (AI) in e-commerce are developing generative artificial intelligence (AI) chatbot tools to enhance various aspects of the shopping experience. Generative artificial intelligence (AI) chatbots are advanced software programs designed to simulate human conversation through text or voice interactions. For instance, in July 2023, Shopify Inc., a Canada-based e-commerce company, launched Sidekick. It is a chatbot that utilizes advanced generative AI models to engage customers in natural, human-like conversations. It offers personalized product recommendations, assists with order tracking, and provides real-time customer support. Sidekick aims to improve customer satisfaction, streamline interactions, and help merchants optimize their e-commerce operations.
Which regional trends are influencing the generative artificial intelligence (ai) in e-commerce market, and which area dominates the industry?
North America was the largest region in the generative artificial intelligence (AI) in the e-commerce market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the generative artificial intelligence (AI) in e-commerce market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.
What Does The Generative Artificial Intelligence (AI) In E-Commerce Market Report 2025 Offer?
The generative artificial intelligence (ai) in e-commerce market research report from The Business Research Company offers global market size, growth rate, regional shares, competitor analysis, detailed segments, trends, and opportunities.
Generative artificial intelligence (AI) in e-commerce refers to the application of AI technologies that can create new content and enhance user experiences through data-driven personalization. This technology leverages advanced algorithms to analyze vast amounts of data, enabling e-commerce businesses to generate unique product descriptions, images, and personalized recommendations, thereby transforming how they interact with customers.
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