The Service Delivery Automation Global Market Report 2023, provides comprehensive information on the service delivery automation market across 60+ geographies in the seven regions – Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa for the 27 major global industries. The report covers a ten year historic period – 2010-2021, and a ten year forecast period – 2023-2032.
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As per The Business Research Company’s Service Delivery Automation Global Market Report 2023, the market size is expected to grow from $5.79 billion in 2022 to $7.56 billion in 2023 at a compound annual growth rate (CAGR) of 30.5%. The Russia-Ukraine war disrupted the chances of global economic recovery from the COVID-19 pandemic, at least in the short term. The war between these two countries has led to economic sanctions on multiple countries, a surge in commodity prices, and supply chain disruptions, causing inflation across goods and services and affecting many markets across the globe. The market size of the service delivery automation is expected to grow to $20.65 billion in 2027 at a CAGR of 28.6%.
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Product innovations are a key trend gaining popularity in the service delivery automation market. Major companies operating in the service delivery automation market are focused on developing new and innovative solutions to strengthen their position in the market. For instance, in April 2022, UiPath, a US-based software company launched a new Automation as a Service that is available on the Finastra cloud, a UK-based software company, that would be made available to the company’s thousands of banks, credit unions, and financial institution clients. Banks that use the UiPath “Automation in a Box” managed service can digitize more quickly, expand their core services, and concentrate more resources on services geared toward their customers. With this solution, UiPath and its partners would be able to design, install, deploy, run, and maintain automated processes with the new service, allowing the banking industry to benefit from automation’s power as well as the security and compliance of cloud-based infrastructure from Finastra, a top pure-play provider of financial services software.
The service delivery automation market is segmented:
1) By Type: IT Process Automation, Business Process Automation
2) By Component: Software, Services
3) By User Type: Large Enterprises, Small And Medium Enterprises
4) By Industry Vertical: Bfsi, Healthcare, Travel, Hospitality And Leisure, It And Telecom, Manufacturing, Transport And Logistics, Retail, Others Vertical Industry
North America was the largest region in the service delivery automation market in 2022.
The table of contents in TBRC’s service delivery automation market report includes:
1. Executive Summary
2. Service Delivery Automation Market Characteristics
3. Service Delivery Automation Market Trends And Strategies
4. Service Delivery Automation Market – Macro Economic Scenario
5. Service Delivery Automation Market Size And Growth
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26. Africa Service Delivery Automation Market
27. Service Delivery Automation Market Competitive Landscape And Company Profiles
28. Key Mergers And Acquisitions In The Service Delivery Automation Market
29. Service Delivery Automation Market Future Outlook and Potential Analysis
30. Appendix
Top Majaor Players:
- International Business Machines Corporation
- Xerox Corporation
- Blue Prism Group PLC
- Automation Anywhere Inc
- CA Technologies
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