How large is the quality management software market, and what is its growth trajectory?
The quality management software market size has grown rapidly in recent years. It will grow from $11.69 billion in 2024 to $13.31 billion in 2025 at a compound annual growth rate (CAGR) of 13.9%. The growth in the historic period can be attributed to rising penetration of smart devices, the demand for quality management software industry, on-premise deployment of quality management software, increasing awareness among manufacturers, increasing number of enterprises.
The quality management software market size is expected to see rapid growth in the next few years. It will grow to $22.12 billion in 2029 at a compound annual growth rate (CAGR) of 13.5%. The growth in the forecast period can be attributed to rising demand for streamlining and centralizing business processes, cloud-based digital quality management systems, increasing importance of quality assurance, the rapid rise of digitalization, increasing requirements for regulatory compliance. Major trends in the forecast period include increasing adoption of new technologies improvements in the capabilities of quality management software, integration of AI and ML technologies, introducing of new products, the software’s ongoing development of new features.
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Which industry factors have accelerated the quality management software market’s expansion?
The increasing consumer awareness of product safety and quality is expected to drive the growth of the quality management software market going forward. Consumer awareness of product safety and quality represents the increasing recognition and understanding among consumers regarding the safety and quality standards of the products they purchase. The growing consumer awareness of product safety and quality is due to information accessibility, high-profile product recalls, consumer advocacy groups, and corporate transparency initiatives. Quality management software is critical in fostering consumer awareness of product safety and quality by ensuring regulatory compliance, promoting transparency, enabling rapid response to quality issues, supporting continuous improvement initiatives, and enhancing communication with consumers. For instance, according to a survey among 2,000 U.S. consumers about what they thought about customer and brand experience by Qualtrics, a US-based cloud-based survey platform, around 64% of consumers are more likely to choose a brand based on how they have treated their employees during the pandemic, while 55% are more likely to choose a brand that has implemented strong safety measures. Therefore, the growing consumer awareness of product safety and quality drives growth in the quality management software market.
What are the primary segments of the quality management software market?
The quality management software market covered in this report is segmented –
1) By Solution: Document Control, Non-Conformances Or Corrective And Preventative, Complaint Handling, Employee Training, Audit Management, Supplier Quality Management, Calibration Management, Change Management, Other Solutions
2) By Deployment: Cloud, On-Premise
3) By Organization Size: Small And Medium Enterprise (SME), Large Enterprise
4) By End Use: Information Technology And Telecom, Transportation And Logistics, Consumer Goods And Retail, Defense And Aerospace, Manufacturing, Healthcare, Other End-Uses
Subsegments:
1) By Document Control: Document Creation And Editing, Document Distribution And Access Control, Document Archiving And Retrieval, Version Control And Audit Trails, Compliance Management, Document Approval Workflows
2) By Non-Conformances Or Corrective And Preventative Actions (Capa): Non-Conformance Tracking And Reporting, Root Cause Analysis Tools, Corrective Action Implementation, Preventive Action Planning, Capa Reporting And Analytics, Capa Workflow Automation
3) By Complaint Handling: Complaint Intake And Logging, Complaint Investigation Management, Complaint Resolution And Reporting, Customer Feedback Integration, Regulatory Reporting, Trend Analysis And Root Cause
4) By Employee Training: Training Needs Assessment, Training Content Management, Certification And Compliance Tracking, Learning Management Systems, Employee Performance Evaluation, Training Records Management
5) By Audit Management: Audit Scheduling And Planning, Audit Checklists And Templates, Audit Findings Tracking, Audit Reporting And Documentation, Internal And External Audit Management, Corrective Actions And Follow-Up
6) By Supplier Quality Management: Supplier Evaluation And Selection, Supplier Performance Monitoring, Supplier Audits And Inspections, Supplier Risk Management, Supplier Quality Reporting, Supplier Compliance Management
7) By Calibration Management: Calibration Scheduling And Tracking, Calibration Workflows And Approvals, Equipment Calibration Records, Calibration Data Logging And Reporting, Equipment Maintenance And Calibration History, Compliance With Regulatory Standards
8) By Change Management: Change Request Management, Change Impact Analysis, Change Approval And Implementation, Change Tracking And Documentation, Change Communication And Reporting, Regulatory Compliance For Changes
9) By Other Solutions – Direct Use: Risk Management And Mitigation, Regulatory Compliance Management, Quality Control And Quality Assurance, Product Lifecycle Management, Performance Monitoring And Reporting, Data Analytics And Quality Metrics Dashboards
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Which firms are leading the quality management software market?
Major companies operating in the quality management software market are Microsoft Corporation, Amazon Web Services Inc., Siemens AG, Hewlett-Packard Company, Cisco Systems Inc., Oracle Corporation, Broadcom Inc., Adobe Systems Inc., ServiceNow Inc., Dassault Systemes SE, Autodesk Inc., OpenText Corporation, Citrix Systems Inc., SAP SE, Atlassian Corporation Plc, Splunk Inc., IFS AB, Zendesk Inc., Zoho Corporation, Freshworks Inc., Arena Solutions Inc., Sparta Systems Inc., Intelex Technologies Inc., MasterControl Inc., Aras Corporation
Which market trends are set to define the future of the quality management software market?
Major companies operating in the quality management software market are focusing on developing advanced software solutions, such as AI-powered QMS software, to gain a competitive edge in the market. AI-powered quality management software (QMS) uses artificial intelligence (AI) and machine learning algorithms to enhance quality management processes. These systems can analyze large datasets, identify patterns, and make data-driven recommendations to improve quality and efficiency. For instance, in September 2023, Intellect, a US-based software company, launched AI-powered QMS software, emphasizing its benefits in enhancing quality and safety, saving time, reducing errors, and improving decision-making. The AI-powered QMS is highly configurable, driving productivity, quality, and efficiency in quality management initiatives, offering features like audit readiness, risk assessments, automation, insights, and time-saving capabilities.
Which geographic trends are shaping the quality management software market, and which region has the highest market share?
North America was the largest region in the quality management software market in 2024. The regions covered in the quality management software market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.
What Does The Quality Management Software Market Report 2025 Offer?
The quality management software market research report from The Business Research Company offers global market size, growth rate, regional shares, competitor analysis, detailed segments, trends, and opportunities.
Quality management software (QMS) refers to a set of computer-based tools and applications designed to streamline and automate the processes involved in managing quality within an organization. This software encompasses a range of functionalities to ensure the products or services meet predefined quality standards, regulatory requirements, and customer expectations.
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