The Healthcare Visual Assistants Global Market Report 2024 by The Business Research Company provides market overview across 60+ geographies in the seven regions – Asia-Pacific, Western Europe, Eastern Europe, North America, South America, the Middle East, and Africa, encompassing 27 major global industries. The report presents a comprehensive analysis over a ten-year historic period (2010-2021) and extends its insights into a ten-year forecast period (2023-2033).
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According to The Business Research Company’s Healthcare Visual Assistants Global Market Report 2024, The healthcare virtual assistants market size is expected to see exponential growth in the next few years. It will grow to $6.2 billion in 2028 at a compound annual growth rate (CAGR) of 41.4%. The growth in the forecast period can be attributed to growing prevalence of chronic diseases, increasing demand for teleconsultations, increasing focus on patient engagement, increasing burden of lifestyle diseases. Major trends in the forecast period include technological advancements, product innovations, partnerships, investments in healthcare.
Increasing telehealth services is expected to propel the growth of the healthcare virtual assistant market going forward. Telehealth services refer to the delivery of health-related services and information via digital communication technologies to provide care, advice, reminders, education, intervention, monitoring, and remote admissions. Healthcare virtual assistants enhance telehealth services by providing automated, 24/7 patient support through digital platforms, facilitating appointment scheduling, symptom checking, medication reminders, and personalized health advice, thereby improving accessibility and efficiency in healthcare delivery. For instance, in August 2022, according to the Australian Digital Health Agency, an Australia-based government agency, from 2020 to 2022, over 95,000 practitioners provided 118.2 million telehealth services to 18 million patients. Further, in February 2023, according to a report by Rock Health, a US-based healthcare organization, telemedicine adoption had surged, with 80% of respondents accessing care remotely, up from 72% in 2021. Therefore, increasing telehealth services is driving the growth of the healthcare virtual assistant market.
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The healthcare visual assistants market covered in this report is segmented –
1) By Product: Chatbots, Smart Speakers
2) By Technology: Automatic Speech Recognition (ASR) And Speech Recognition, Text Based, Text-To-Speech
3) By End User: Providers, Payers, Other End Users
Major companies operating in the healthcare visual assistants market are focused on developing innovative products with advanced technologies, such as AI-enabled omnichannel conversational virtual assistants to increase their profitability in the market. AI-enabled omnichannel conversational healthcare virtual assistants are digital tools that provide personalized, automated patient support across multiple communication platforms using artificial intelligence. For instance, in April 2023, TeleVox, a US-based healthcare technology company, launched Iris. Iris is an AI-driven virtual agent capable of engaging in natural language conversations with patients. Unlike basic chatbots that rely on limited content and predefined responses, Iris utilizes advanced AI capabilities, including large-scale generative models from Microsoft Azure OpenAI Service. This enables Iris to understand a wide range of patient queries and provide immediate and relevant responses.
The healthcare visual assistants market report table of contents includes:
1. Executive Summary
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