Overview and Scope
Hospitality property management software refers to a comprehensive and specialized software solution designed to efficiently manage various operations within hotels, resorts and other hospitality establishments. It is the central hub for managing day-to-day tasks, streamlining workflows and enhancing guest experiences. Hospitality property management software is used for front desk operations, online bookings, guest communication, compliance and security.
Sizing and Forecast
The hospitality property management software market size has grown rapidly in recent years. It will grow from $1.13 billion in 2023 to $1.25 billion in 2024 at a compound annual growth rate (CAGR) of 10.6%. The growth in the historic period can be attributed to growing demand for online travel agencies, globalization of the hospitality industry, growing emphasis on customer satisfaction, government initiatives.
The hospitality property management software market size is expected to see strong growth in the next few years. It will grow to $1.81 billion in 2028 at a compound annual growth rate (CAGR) of 9.6%. The growth in the forecast period can be attributed to global expansion, demand for contactless check-ins, increasing importance of data-driven decision-making, demand for property management software in the real estate industry, increasing adoption of cloud-based solutions. Major trends in the forecast period include augmented reality (AR) and virtual reality (VR) integration, voice-activated services, increased use of artificial intelligence (AI) and machine learning (ML), chatbots and virtual assistants, blockchain for security.
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Segmentation & Regional Insights
The hospitality property management software market covered in this report is segmented –
1) By Deployment: On-Premise; Cloud
2) By Organization Size: Large Enterprises; Small And Medium Enterprises
3) By Application: Business Hotels; Resorts And Spas; Heritage And Boutique Hotels
North America was the largest region in the hospitality property management software market in 2023. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in hospitality property management software market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East and Africa.
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Major Driver Impacting Market Growth
Increasing tourism and travel is expected to propel the growth of the hospitality property management software market going forward. Increasing tourism and traveling refers to the development and expansion of the tourism industry and the rising number of people traveling for leisure, business, or other purposes. Hospitality property management software plays a crucial role in tourism by helping hotels and other hospitality businesses streamline their operations and enhance guest experiences. For instance, in January 2023, according to the United Nations World Tourism Organization (UNWTO), a Spain-based specialized agency of the United Nations, over 900 million tourists traveled internationally in 2022, twice as many as in 2021. Further, the Middle East experienced the most remarkable relative growth in tourists, with arrivals reaching 83% of pre-pandemic levels. Therefore, increasing tourism and travel are driving the growth of the hospitality property management software market.
Key Industry Players
Major players in the hospitality property management software market are Oracle Corporation, Amadeus IT Group S.A., Infor Inc., RealPage Inc., Agilysys Inc., eZee Technosys Pvt. Ltd., Northwind Software Inc., PAR Springer Miller Systems Inc., Hotelogix Pte. Ltd., innRoad Inc., Protel hotelsoftware GmbH, RMS Aust Pty Ltd., Atulyam Hotelline Solutions Pvt. Ltd., Checkfront Inc., Cloudbeds Inc., Guestline Ltd., Guesty Inc., InnQuest Software Corporation, ResNexus Inc., Cenium AS, Digital Arbitrage Inc., World Web Technologies Inc., Frontdesk Anywhere Inc., Skytouch Solutions LLC, Codebay Solutions Limited, Multi-Systems Inc., Resort Data Processing Inc., Sirvoy Limited, SutiSoft Inc., IQware Inc.
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