At what pace is the digital process automation market growing, and what is its estimated value?
The digital process automation market size has grown rapidly in recent years. It will grow from $14.42 billion in 2024 to $16.4 billion in 2025 at a compound annual growth rate (CAGR) of 13.7%. The growth in the historic period can be attributed to legacy system modernization, cost reduction initiatives, regulatory compliance requirements, customer experience improvement, business agility and adaptability.
The digital process automation market size is expected to see rapid growth in the next few years. It will grow to $28.02 billion in 2029 at a compound annual growth rate (CAGR) of 14.3%. The growth in the forecast period can be attributed to hyperautomation strategies, rise of low-code and no-code platforms, cloud-based dpa solutions, focus on employee experience, dynamic case management. Major trends in the forecast period include hyperautomation and intelligent process automation, low-code and no-code platforms, process mining for optimization, integration with robotic process automation (RPA), security and compliance.
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Which Market drivers have played a significant role in driving the digital process automation market?
The rise in the adoption of cloud-based solutions is expected to propel the growth of the digital process automation market going forward. A cloud-based solution is a concept for providing on-demand access to a shared pool of configurable applications and services that can be quickly deployed and delivered via the internet with low administration work. Digital process automation providers offer services to a broader customer base by leveraging cloud infrastructure, eliminating the need for extensive hardware or on-premises installations, and lowering the barriers to entry for businesses looking to incorporate AI into their operations, as they can easily access AI capabilities through a subscription-based model. For instance, in April 2023, according to the Office of Communications, a UK-based intergovernmental organization, global end-user spending on public cloud services is expected to rise by 20.7% from 2022 to 2023, reaching £477.7 billion ($524.41 billion) from 2022 to £395.7 billion ($434.40billion) in 2023. Furthermore, in December 2023, according to Eurostat, a Luxembourg-based intergovernmental organization, in 2023, 45.2% of EU enterprises reported purchasing cloud computing services, marking an increase of 4.2 percentage points from 2021, with 82.7% utilizing cloud solutions for email systems, 68% for file storage, 66.3% for cloud-based office software, 61% for security applications, and approximately 43% hosting their databases in the cloud. Therefore, increasing demand for cloud-based solutions is expected to propel the growth of the software as a service (SaaS) market Therefore, the increasing adoption of artificial intelligence (AI) is driving the growth of the digital process automation market.
Digital Process Automation Market Driver: Digital Services Boom Fuels Digital Process Automation Market Growth
Growing demand for digital services is expected to propel the growth of the digital process automation market going forward. Digital services encompass various online or technology-based offerings that provide multiple solutions, information, or functionalities to individuals, businesses, or organizations. It comprises an e-commerce platform, strengthening services, and social media platforms. Digital process automation (DPA) optimizes digital services through workflow automation, minimizing manual interventions, ensuring accuracy, and enhancing user satisfaction and operational effectiveness. For instance, in August 2023, according to the United States Census Bureau, a US-based government agency, the consumer value of retail e-commerce sales in the United States for the second quarter of 2023 was $277.6 billion, an increase of 2.1% from the first quarter of 2023. This represents a growth rate of 7.5% from the second quarter of 2022. Therefore, the growing demand for digital services is driving the growth of the digital process automation market.
What are the key segments within the digital process automation market?
The digital process automation market covered in this report is segmented –
1) By Component: Solution, Service
2) By Deployment: On-Demand, On-Premise
3) By Organization Size: Small And Medium Sized Enterprises, Large Enterprises
4) By End User: Banking, Financial Services, And Insurance (BFSI), Manufacturing, IT And Telecommunication, Aerospace And Defense, Healthcare, Retail And Consumer Goods, Other End Users
Subsegments:
1) By Solution: Robotic Process Automation (RPA), Workflow Automation Tools, Business Process Management (BPM) Software, Intelligent Document Processing
2) By Service: Consulting Services, Implementation Services, Support And Maintenance Services, Training And Development Services
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Which key players are shaping the digital process automation market?
Major companies operating in the digital process automation market report are Microsoft Corporation, Infosys Limited, Siemens AG, General Electric Company, Panasonic Holdings Corporation, International Business Machines Corporation (IBM), Oracle Corporation, Mitsubishi Electric Corporation, Schneider Electric SE, SAP SE, ABB Ltd., Cognizant, Rockwell Automation Inc., ServiceNow Inc., Yaskawa Electric Corporation, OpenText Corporation, NICE Systems Ltd., Pegasystems Inc., Software AG, TIBCO Software Inc., UiPath, Automation Anywhere, Appian Corporation, Nintex Global Ltd., K2 Partnering Solutions, Bizagi, Laserfiche, Zapier, BP Logix Inc.
Which transformative trends will shape the digital process automation market landscape?
Major companies operating in the digital process automation market are integrating their efforts to launch IoT-enabled open digital business platforms, such as Siemens Xcelerator, to gain a competitive edge. It is a platform that gives companies access to tools and services that let them digitize their processes, automate work, and enhance client experiences. For instance, in June 2022, Siemens AG, a Germany-based automation company, launched the Siemens Xcelerator. This open digital business platform enables customers to speed up their digital transformation by providing access to a curated portfolio of IoT-enabled hardware and software. It is a powerful tool that helps organizations of all sizes achieve their business goals and accelerate their digital transformation. It is a one-stop shop where organizations can access all the products and services they need to connect their physical systems to the digital world, collect and analyze data, and automate their processes.
How do regional factors impact the digital process automation market, and which region is the largest contributor?
North America was the largest region in the digital process automation market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the digital process automation market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa
What Does The Digital Process Automation Market Report 2025 Offer?
The digital process automation market research report from The Business Research Company offers global market size, growth rate, regional shares, competitor analysis, detailed segments, trends, and opportunities.
Digital process automation is a method of using digital technology to automate one or more tasks involved in a business process. It uses low-code development tools to automate processes and eliminate human intervention in business processes. Digital process automation enhances efficiency, reduces errors, and enables organizations to respond quickly to changing business needs.
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