How has the indoor payment kiosk market evolved, and where is it heading next?
The indoor payment kiosk market size has grown rapidly in recent years. It will grow from $5.1 $ billion in 2024 to $5.96 $ billion in 2025 at a compound annual growth rate (CAGR) of 16.9%. The growth in the historic period can be attributed to increased adoption of self-service technologies, advancements in payment technology, rising demand for efficient transactions, expansion of the retail and hospitality industries, and increased focus on customer experience.
The indoor payment kiosk market size is expected to see rapid growth in the next few years. It will grow to $11 $ billion in 2029 at a compound annual growth rate (CAGR) of 16.6%. The growth in the forecast period can be attributed to the emergence of contactless payment solutions, integration with digital payment systems, demand for multilingual and multi-currency support, technological innovations, and regulatory and compliance requirements. Major trends in the forecast period include growth in interactive and personalized kiosks, expansion into new vertical markets, the rise of cloud-based solutions, enhanced security features, and integration with omnichannel strategies.
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What are the key drivers behind the rapid expansion of the indoor payment kiosk market?
The rise of the retail industry is expected to propel the growth of the indoor payment kiosk market going forward. The retail industry encompasses the business of selling goods and services directly to consumers for personal use. It includes many businesses, from large department stores and supermarkets to small specialty shops and online retailers. The rise of the retail industry is due to rising incomes and economic stability, the advent of the internet and digital technologies, and increased focus on customer experience. Indoor payment kiosks are increasingly used in retail to enhance customer experience, streamline operations, and provide more efficient payment solutions. For instance, in January 2024, according to the National Association of Convenience Stores, a US-based trade association, the number of convenience stores operating in the United States at the beginning of 2024 reached 152,396, reflecting a 1.5% increase compared to the count in 2023. Therefore, the expansion of retail applications is driving the growth of the indoor payment kiosk market.
What is the segmentation for the indoor payment kiosk market?
The indoor payment kioskmarket covered in this report is segmented –
1) By Type: Self-Service Kiosks, Assisted Kiosks, Mobile Kiosks
2) By Screen Technology: Liquid Crystal Display (LCD), Light Emitting Diode (LED), Organic Light Emitting Diode (OLED)
3) By Connectivity Technology: Wired, Wireless, Near Field Communication (NFC)
4) By Payment Options: Card, Cash, Mobile Payments, QR Code Scanners
5) By Application: Retail, Hospital, Food Industry, Transportation, Financial Services, Other Applications
Subsegments:
1) By Self-Service Kiosks: Payment Terminals, Check-In Kiosks, Ticketing Kiosks
2) By Assisted Kiosks: Staff-Assisted Payment Kiosks, Interactive Information Kiosks
3) By Mobile Kiosks: Tablet-Based Kiosks, Portable Payment Devices, Mobile Point of Sale (mPOS) Solutions
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Who are the most influential companies in the indoor payment kiosk market?
Major companies operating in the indoor payment kiosk market are Samsung Electronics Co. Ltd., Zebra Technologies Inc., Worldline SA, Diebold Nixdorf, Glory Global Solutions Inc., Advantech Co. Ltd., Pax Technology, Verifone Systems, Elo Touch Solutions, Nexcom International Co. Ltd., KIOSK Information Systems., Touch Dynamic, Aldelo Inc., Pyramid Computer GmbH, Kona Ice, NCR Corporation, Orderman, Systech Corporation, Aila Technologies, Grubbrr, Advanced Kiosks, Olea Kiosks Inc., DynaTouch, Kiosk Group Inc., Key West Technology
What are the most influential trends expected to drive the indoor payment kiosk market forward?
Major companies operating in the indoor payment kiosk market are focusing on integrating digital services, such as contactless payment technologies, to enhance transaction efficiency and improve customer convenience. Contactless payment technologies allow transactions to be completed by simply tapping or waving a payment card or mobile device near a point-of-sale terminal equipped with near-field communication (NFC) or radio frequency identification (RFID) technology. This method provides a quick, secure, and convenient way to process payments without physical contact or entering a PIN. For instance, in April 2024, Worldline SA, a France-based payments and transactional services provider, collaborated with Tabesto, a France-based company specializing in intelligent solutions for the restaurant and retail sectors, to unveil the first all-in-one ordering and payment kiosk, integrating Worldline’s SoftPOS ‘Tap on Mobile’ technology. The FOX kiosk combines ordering and payment functionalities into a single unit, featuring an NFC sensor for contactless transactions via bank cards, meal vouchers, or e-wallets. This innovative solution aims to streamline customer service in the restaurant and retail sectors, reducing wait times and operational costs while enhancing the user experience.
What are the major regional insights for the indoor payment kiosk market, and which region holds the top position?
North America was the largest region in the indoor payment kiosk market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the indoor payment kiosk market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.
What Does The Indoor Payment Kiosk Market Report 2025 Offer?
The indoor payment kiosk market research report from The Business Research Company offers global market size, growth rate, regional shares, competitor analysis, detailed segments, trends, and opportunities.
An indoor payment kiosk is a self-service electronic terminal inside a building or enclosed space, allowing users to perform financial transactions independently. These kiosks typically feature a touchscreen interface and are equipped to accept various forms of payment, such as cash, credit/debit cards, or digital payments.
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