Overview and Scope
On-call scheduling software is a specialized digital solution that simplifies and automates the process of managing personnel rotations for on-call activities. It allows businesses to quickly assign, track, and update on-call schedules, guaranteeing enough coverage and reaction to key events or emergencies. It is used to optimize workforce management and ensure seamless continuity of operations or services during non-standard hours.
Sizing and Forecast
The on-call scheduling software market size has grown exponentially in recent years. It will grow from $2.85 billion in 2023 to $3.88 billion in 2024 at a compound annual growth rate (CAGR) of 36.3%. The growth in the historic period can be attributed to demand for solutions to reduce scheduling errors, growing need for real-time scheduling, rising emphasis on employee satisfaction, increasing focus on communication between managers and employees, increasing complexity in workforce management.
The on-call scheduling software market size is expected to see exponential growth in the next few years. It will grow to $13.58 billion in 2028 at a compound annual growth rate (CAGR) of 36.8%. The growth in the forecast period can be attributed to rising demand for on-call scheduling software, expansion of on-call scheduling software functionalities, increased focus on user-friendly interfaces, rising awareness about the benefits of automated scheduling solutions, increased investment in digital transformation initiatives by enterprises. Major trends in the forecast period include technological improvements, adoption of AI, state of the art technologies, cloud-based platforms, user-friendly interfaces.
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Segmentation & Regional Insights
The on-call scheduling software market covered in this report is segmented –
1) By Component: Solutions, Services
2) By Deployment: Cloud-Based, On-Premise
3) By Application: Business, Medical, Others Applications
North America was the largest region in the on-call scheduling software market in 2023. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the on-call scheduling software market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.
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Major Driver Impacting Market Growth
The rising adoption of cloud-based solutions is expected to propel the growth of the on-call scheduling software market going forward. Cloud-based solutions are software products that can be accessed and operated remotely via the internet, allowing for greater flexibility, scalability, and cost effectiveness. Cloud-based solutions are experiencing a surge in popularity due to several key factors, including their ability to provide scalability, cost-efficiency, accessibility, security, innovation, and resilience, making them an attractive option for businesses of all sizes and industries. On-call scheduling software assists in managing the escalating complexity of incident handling in rapidly scaling cloud-based solutions by offering a structured method for organizing and coordinating response efforts among teams. For instance, in March 2022, according to the 2022 State of the Cloud report by Flexera, a US-based software company, a survey of 753 respondents regarding cloud adoption revealed a notable uptick in year-over-year spending on cloud services. The findings indicated that 53% of respondents allocated $1.2 million for cloud expenditures in 2022, marking a significant rise from the 38% reported in 2021. Therefore, the rising adoption of cloud-based solutions is driving the growth of the on-call scheduling software market.
Key Industry Players
Major companies operating in the on-call scheduling software market are ServiceNow Inc., Kronos Incorporated, Everbridge Inc., Doximity Inc., PagerDuty Inc., Vocera Communications, Spok Inc., Qgenda LLC, PerfectServe Inc., TigerText, Ambs Call Center Inc., Central Logic Inc., Petal Solutions Inc., Telmediq Inc., Shift Administrators LLC, Amtelco, Amtelco Healthcare, Squadcast Inc., OnPage Corporation, Adjuvant Technologies LLC, Lightning Bolt Solutions Inc., OnCall Health, QliqSOFT Inc., Call Scheduler, OpenTempo Inc.
The on-call scheduling software market report table of contents includes:
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List Of Tables:
Table 1: Global Historic Market Growth, 2018-2023, $ Billion
Table 2: Global Forecast Market Growth, 2023-2028F, 2033F, $ Billion
Table 3: Global On-Call Scheduling Software Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Table 4: Global On-Call Scheduling Software Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Table 5: Global On-Call Scheduling Software Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
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Table 74: ServiceNow Inc. Financial Performance
Table 75: Kronos Incorporated Financial Performance
Table 76: Everbridge Inc. Financial Performance
Table 77: Doximity Inc. Financial Performance
Table 78: PagerDuty Inc. Financial Performance
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