How the Patient Portal Market Size and Growth Are Evolving: Key Insights for 2025

The Business Research Company’s report on the Patient Portal Market provides insights into the global market size, growth rate, regional distribution, competitive landscape, key segments, emerging trends, and strategic opportunities.

Which emerging drivers are set to accelerate the growth of the patient portal market further?

The increase in demand for electronic health records is expected to propel the growth of the patient portal market going forward. The electronic health record refers to a systematic collection of real-time data of patients in digital format by physicians or hospitals, whose information is instantly and securely available by authorised users. Electronic health record (EHR) patient portals provide a means by which patients will access their health information, including diagnostic test results. For instance, in September 2023, according to the data published by the Office of the National Coordinator for Health Information Technology, a US-based federal agency, the use of patient APIs for data sharing in hospitals has grown year-over-year. Across all hospital and health IT types, the adoption of FHIR APIs to provide patients access to their data through apps rose by 12 percentage points from 2021 to 2022. Therefore, the increasing demand for electronic health records is driving the growth of patient portal market.

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What are the key factors influencing the forecasted market size of the patient portal industry?

The patient portal market size has grown rapidly in recent years. It will grow from $5.37 billion in 2024 to $6.43 billion in 2025 at a compound annual growth rate (CAGR) of 19.7%. The growth in the historic period can be attributed to growing demand for patient engagement and self-service healthcare, regulatory incentives promoting the adoption of electronic health records (ehrs), increased focus on healthcare interoperability and data exchange, improved internet and mobile device penetration, aging population and rising chronic disease burden.

The patient portal market size is expected to see exponential growth in the next few years. It will grow to $13.61 billion in 2029 at a compound annual growth rate (CAGR) of 20.6%. The growth in the forecast period can be attributed to integration of ai and chatbots for patient interactions, expansion of telehealth services, continued regulatory support and incentives, increasing emphasis on value-based care, adoption of blockchain for data security. Major trends in the forecast period include personalized healthcare experiences, wearable and iot integration with patient portals, predictive analytics for disease prevention, consolidation in the patient portal market, focus on patient education and wellness.

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Who are the leading competitors in the patient portal market?

Major companies operating in the patient portal market include Allscripts Healthcare Solutions Inc., McKesson Corporation, athenahealth Inc., Cerner Corporation, eClinicalWorks, CureMD Healthcare, NextGen Healthcare Information Systems LLC, Greenway Health LLC, Medfusion Inc., Epic Systems Corporation Inc., GE HealthCare Technologies Inc., InteliChart, QSI Management LLC, Optum Inc., ZH Healthcare Inc., Oracle Corporation, Advanced Data Systems Corporation, Nextech Systems LLC, AdvancedMD Inc., Kareo Inc., CareCloud Corporation, eMDs Inc., Meditech, Medhost Inc., Napier Healthcare Solutions Pte. Ltd., RelayHealth Corp., Kryptiq Corporation, Nuesoft Technologies Inc., Zocdoc Inc., Medseek GmbH

Which emerging trends are set to transform the patient portal market landscape?

Product innovation is a key trend gaining popularity in the patient portal market. Major companies operating in the patient portal sector are focused on developing new product innovation solutions to strengthen their position. For instance, in September 2024, Theragen, a US-based medical technology company, launched ActaStim Patient Insights Portal. This portal allows healthcare professionals to remotely monitor patients’ spinal fusion recovery by tracking clinically relevant trends such as therapy delivery, pain levels, and daily activity. This portal enhances patient care by providing real-time insights, enabling timely interventions, and facilitating meaningful discussions between patients and their healthcare team.

How do different geographies compare in terms of market share and growth potential in the patient portal market?

North America was the largest region in the patient portal market in 2024. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the patient portal market report include Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East and Africa.

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Which major segments of the patient portal market are experiencing the fastest growth?

The patient portal market covered in this report is segmented –

1) By Type: Standalone Patient Portals, Integrated Patient Portals

2) By Deployment Mode: On-Premise, Cloud-Based

3) By End-Users: Providers, Payers, Pharmacies, Other End-Users (Employer Groups and Government Bodies)

Subsegments:

1) By Standalone Patient Portals: Web-Based Portals, Mobile Application Portals, Desktop Application Portals

2) By Integrated Patient Portals: Electronic Health Record (EHR) Integrated Portals, Health Information Exchange (HIE) Integrated Portals, Practice Management System (PMS) Integrated Portals

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How is the patient portal market defined?

Patient portal is an online website service opted for by hospitals that gives patients easy access to health information such as recent doctor visits, prescription refills, medications, discharge summaries, and others. It is used to provide 24/7 access about the healthcare data to the patients.

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