The Self-Service Kiosk Global Market Report 2024 by The Business Research Company provides market overview across 60+ geographies in the seven regions – Asia-Pacific, Western Europe, Eastern Europe, North America, South America, the Middle East, and Africa, encompassing 27 major global industries. The report presents a comprehensive analysis over a ten-year historic period (2010-2021) and extends its insights into a ten-year forecast period (2023-2033).
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According to The Business Research Company’s Self-Service Kiosk Global Market Report 2024, The self-service kiosk market size has grown strongly in recent years. It will grow from $24.8 billion in 2023 to $26.99 billion in 2024 at a compound annual growth rate (CAGR) of 8.8%. The growth in the historic period can be attributed to operational efficiency and reduced wait times, data collection and analytics, accessibility and inclusivity, streamlined check-in and check-out processes, enhanced payment and transaction options.
The self-service kiosk market size is expected to see strong growth in the next few years. It will grow to $37.69 billion in 2028 at a compound annual growth rate (CAGR) of 8.7%. The growth in the forecast period can be attributed to personalization and user experience, remote management and maintenance, IoT expansion and connectivity, security enhancements, rise in convenience-driven consumer behavior. Major trends in the forecast period include contactless technology integration, enhanced user experience, AI and machine learning integration, expansion in various industries, biometric authentication.
Increasing integration of payment gateway systems with self-service kiosks is expected to drive the self-service kiosks market moving forward. A payment gateway is a user interface that collects payment information. Merchants utilize this technology to accept debit or credit card purchases from customers. Payment gateways accept and secure payments by various methods and enable cashless and contactless payments, which enables self-service kiosks to accept all kinds of payment methods making overall operation user-friendly and faster. For instance, in February 2022, Citcon, a US-based financial services provider, expanded customer payment options for restaurant self-serve kiosks with ABCPOS integration. This integrated payment gateway enables point-of-sale transactions with PayPal, Venmo, and other payment methods. Therefore, the integration of payment gateway systems with self-service kiosks is expected to drive the self-service kiosks market.
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The self-service kiosk market covered in this report is segmented –
1) By Type: Indoor Kiosk, Outdoor Kiosk
2) By Product: Food Self-service Kiosks, Beverage Self-service Kiosks, Retail Self-service Kiosks, Parking Self-service Kiosks, Electric Vehicle Charging Self-service Kiosks, Patient Interactive Self-service Kiosks, Information Self-service Kiosks, Employment Self-service Kiosks, Check-in Self-service Kiosks, Automated Teller Machines
3) By Payment Method: Cash Payment Self-service Kiosks, Non-cash Payment Self-service Kiosks
4) By Implementation: Point-of-Information, Product Promotion, Service / Transaction, Internet Commerce, Product Dispensing, Other Implements
5) By End Use Industry: Hospitality, Financial Services, Retail, Medical, Transportation, Education, Government, Other End Users
Major companies operating in the self-service kiosk market are focused on developing technologically advanced solutions such as self-service food ordering kiosks. The self-service food ordering kiosk allows customers to order and pay for their food without waiting in long queues, reducing wait times and improving customer satisfaction. For instance, in February 2023, Bludot Technologies Inc., a US-based manufacturing company, launched a transformational self-service food ordering kiosk called the Halo Retail Self-Service Kiosk. The kiosk is designed to provide a seamless service that offers several benefits, including queue reduction, spend maximization, footfall inflation, and fast and secure payment. By providing these benefits, the kiosk aims to transform the customer experience and streamline the ordering process.
The self-service kiosk market report table of contents includes:
1. Executive Summary
2.Self-Service Kiosk Market Characteristics
3.Self-Service Kiosk Market Trends And Strategies
4.Self-Service Kiosk Impact Of COVID-19
5.Self-Service Kiosk Market Size And Growth
6.Self-Service Kiosk Segmentation
7. Self-Service Kiosk Regional And Country Analysis
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27. Self-Service Kiosk Competitive Landscape And Company Profiles
28.Self-Service Kiosk Key Mergers And Acquisitions
29.Self-Service Kiosk Future Outlook and Potential Analysis
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