The Social Media Management Global Market Report 2024 by The Business Research Company provides market overview across 60+ geographies in the seven regions – Asia-Pacific, Western Europe, Eastern Europe, North America, South America, the Middle East, and Africa, encompassing 27 major global industries. The report presents a comprehensive analysis over a ten-year historic period (2010-2021) and extends its insights into a ten-year forecast period (2023-2033).
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According to The Business Research Company’s Social Media Management Global Market Report 2024, The social media management market size has grown exponentially in recent years. It will grow from $22.75 billion in 2023 to $28.27 billion in 2024 at a compound annual growth rate (CAGR) of 24.3%. The growth in the historic period can be attributed to rise of social media platforms, businesses embracing social media, analytics and data insights, rise of influencer marketing, customer engagement focus .
The social media management market size is expected to see exponential growth in the next few years. It will grow to $67.92 billion in 2028 at a compound annual growth rate (CAGR) of 24.5%. The growth in the forecast period can be attributed to video content dominance, privacy and data security concerns, cross-platform integration, social commerce integration. Major trends in the forecast period include integration of ai and automation, rise of ephemeral content, real-time engagement and customer service, greater emphasis on social listening, technological advancements in social media.
Rising widespread penetration of social media is expected to propel the growth of the social media management market going forward. Social media is an internet-based communication service that allows people to share text and multimedia over virtual networks and communities and to create web content. The scope and impact of social channels grew, and social media management advertising strategies became more standardized across major platforms, providing considerable commercial benefits. For instance, in September 2022, according to a study by the University of Maine, a US-based public land-grant research university, globally, 4.48 billion people use social media, more than double from 2.07 billion in 2015. Further, according to We Are Social, a socially-led creative firm located in the United States, 2.14 billion active social media users, or a staggering 50% penetration rate, were discovered in Asia-Pacific in 2020. It climbed by 9.8% between April 2019 and January 2020, reaching 190 million more active social media members. Therefore, the rising widespread penetration of social media is driving the growth of the social media management market.
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The social media management market covered in this report is segmented –
1) By Component: Solutions, Services
2) By Organization Size: Small and Medium Scale Enterprises, Large Enterprises
3) By Application: Competitive Intelligence, Sales And Marketing Management, Customer Experience Management, Risk Management, Other Applications
4) By Industry Vertical: Banking, Financial Services, And Insurance, Retail And E-commerce, Government And Public Sector, Healthcare And Life Sciences, Telecom And IT, Media And Entertainment, Manufacturing, Travel And Hospitality
Product innovation is a key trend gaining popularity in the social media management market. Companies operating in the social media management market are innovating their products to sustain their position in the market. For instance, in March 2023, Hookle, a Finland-based, AI-powered all-in-one social media management platform built for small businesses, launched a social media posting software powered by AI that uses OpenAI’s ChatGPT technology to allow company owners to post to social media effortlessly. It includes scheduling for social media posts on several platforms, AI-powered content production, and the capacity to publish to many channels at once, available for both iOS and Android platforms. With this launch, it is possible to create premium social media posts specifically catered to the user’s business needs by integrating the ChatGPT engine with Hookle’s patented social media monitoring technology.
The social media management market report table of contents includes:
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