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At what pace is the soft services facilities management market growing, and what is its estimated value?
The soft services facilities management market size has grown strongly in recent years. It will grow from $587.95 billion in 2024 to $639.79 billion in 2025 at a compound annual growth rate (CAGR) of 8.8%. The growth in the historic period can be attributed to cost reduction pressures, globalization, increasingly stringent health, safety, and environmental regulations, economic expansion, and improved service quality expectations.
The soft services facilities management market size is expected to see strong growth in the next few years. It will grow to $885.6 billion in 2029 at a compound annual growth rate (CAGR) of 8.5%. The growth in the forecast period can be attributed to increased awareness and emphasis on hygiene and cleanliness, growing focus on sustainable practices, rising outsourcing trends, hybrid and remote work models, urbanization, and infrastructure development. Major trends in the forecast period include integration of technology, employee well-being and wellness programs, customized service offerings, integration with hard services, and data-driven decision making.
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What are the top drivers to the rising demand in the soft services facilities management market?
The high infrastructure development rate is expected to propel the growth of the soft services facilities management market going forward. The infrastructure development rate is rising due to increased government investments and public-private partnerships aimed at boosting economic growth and modernizing urban facilities. Soft services facilities management supports infrastructure development by ensuring the maintenance, cleanliness, security, and overall functionality of construction sites and completed projects. For instance, in November 2023, according to the Office for National Statistics, a UK-based government department, annual construction new orders rose from $92,997 (£72,578) million in 2021 to $103,580 (£80,837) million in 2022, indicating continued growth in the construction sector. Therefore, the increase in the high infrastructure development rate is driving the growth of the soft services facilities management market.
How is the soft services facilities management market segmented?
The soft services facilities management market covered in this report is segmented –
1) By Type: Office Support And Landscaping Services, Cleaning Services, Catering Services, Security Services, Other Soft Facilities Management (FM) Services
2) By Service Type: In-house, Outsourcing
3) By End User: Commercial, Institutional, Public Or Infrastructure, Industrial, Other End Users
Subsegments:
1) By Office Support and Landscaping Services: Office Administration Services, Reception And Mailroom Services, Landscaping And Grounds Maintenance
2) By Cleaning Services: Daily Office Cleaning, Specialized Cleaning, Waste Management and Disposal
3) By Catering Services: Corporate Catering, Vending Services, On-Site Cafeteria Management
4) By Security Services: On-Site Security Personnel, Access Control And Surveillance Systems, Alarm And Monitoring Systems
5) By Other Soft Facilities Management (FM) Services: Pest Control, Waste Management, Environmental Health And Safety Services
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Who are the top competitors in the soft services facilities management market?
Major companies operating in the soft services facilities management market are Compass Group, CBRE Group, Johnson Controls International plc, Sodexo S.A, Jones Lang LaSalle Incorporated, G4S Secure Solutions, Allied Universal, Aramark, OCS Group, Ecolab Inc., Securitas AB, ISS World, EMCOR Group Inc., Updater Services (UDS), Cushman And Wakefield plc., Cintas Corporation, Mitie Group, Apleona HSG, Tenon Group, Continuum Services, Camelot Facility Solutions, Knight Facilities Management Inc., Entire Facilities Management, Spotless Group Holdings Limited, BESIX Group
What significant trends should we anticipate in the soft services facilities management market over the forecast period?
Major companies operating in the soft services facility management market are focused on developing innovative solutions, such as Home Services, to offer customers a range of high-quality and cost-effective services to homes. Home services refer to a variety of tasks performed to maintain, repair, and improve residential properties, including cleaning, plumbing, electrical work, and lawn care. For instance, in March 2023, Infracare Facilities Management, a UAE-based management company, launched Infracare Home Services. Infracare Home Services, launched by Infracare Facilities Management, offers comprehensive residential maintenance solutions, including cleaning, plumbing, electrical repairs, and handyman services. Unique features include 24/7 customer support, highly trained professionals, and customizable service packages tailored to individual home needs.
Which regional trends are influencing the soft services facilities management market, and which area dominates the industry?
Asia-Pacific was the largest region in the soft services facilities management market in 2023. The regions covered in the soft services facilities management market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.
What Does The Soft Services Facilities Management Market Report 2025 Offer?
The soft services facilities management market research report from The Business Research Company offers global market size, growth rate, regional shares, competitor analysis, detailed segments, trends, and opportunities.
Soft services facilities management involves the management and delivery of non-technical services within a facility, focusing on enhancing the comfort, cleanliness, and aesthetics of the environment. This non-technical support service and other support functions contribute to the overall well-being and operational efficiency of the facility.
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