Overview and Scope
Telecom billing and revenue management refers to the group of processes that involves communication services providers and management of debt collection. It is enterprise application software that includes all the policies and processes designed to support the telecommunications billing processes and revenue management.
Sizing and Forecast
The telecom billing and revenue management market size has grown rapidly in recent years. It will grow from $20.4 billion in 2023 to $23.22 billion in 2024 at a compound annual growth rate (CAGR) of 13.8%. The growth in the historic period can be attributed to mobile subscriber growth, expansion of telecommunication services, increased complexity in pricing plans, customer demand for personalization, globalization of telecom operations, shift to prepaid billing models.
The telecom billing and revenue management market size is expected to see rapid growth in the next few years. It will grow to $38.86 billion in 2028 at a compound annual growth rate (CAGR) of 13.7%. The growth in the forecast period can be attributed to monetization of digital services, telecom industry consolidation, focus on customer experience, digital transformation initiatives, zero-rating and sponsored data, elastic charging systems. Major trends in the forecast period include convergence of services, subscription-based models, advanced analytics and ai, customer experience enhancement, blockchain integration, collaboration and partnerships.
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Segmentation & Regional Insights
The telecom billing and revenue management market covered in this report is segmented –
1) By Component: Solutions, Services
2) By Deployment Model: On-premises, Cloud
3) By Operator Type: Mobile Operator, Internet Service Providers
North America was the largest region in the telecom billing and revenue management market in 2023. The regions covered in the telecom billing and revenue management market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.
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Major Driver Impacting Market Growth
An increase in the growth of mobile and internet subscribers is expected to propel the growth of the telecom billing and revenue management market going forward. Mobile and internet subscriber refers to each consumer that subscribes to or is authorized to access an STE Service delivered via the Internet. Telecom billing and revenue management are used by digital service providers and telecommunication services providers for enhancing their operational efficiency by optimizing the telecom networks. For instance, according to the data released by the Telecom Regulatory Authority of India (TRAI), the total number of internet subscribers in India increased from 718.74 million at the end of December 2019 to 743.19 million at the end of March 2020, with a growth rate of 3.40 percent and a number of wired Internet users are 26 million and that of wireless subscribers is 799.31 million and a subscriber base of Broadband internet users (778.09 million). Furthermore, in May 2022 number of telephone subscribers in India increased by 2.92 million to 1,170.73 million. In urban areas, the number of subscribers increased by 0.8% to 647.81 million, whereas in rural areas it rose by 2.1% to 522.92 million. Therefore, the rise in the growth of mobile and internet subscribers is driving the growth of the telecom billing and revenue management market.
Key Industry Players
Major companies operating in the telecom billing and revenue management market report are Accenture plc, ALE International SAS, Amdocs Limited, BearingPoint Europe Holdings B.V., Cerillion plc, Comarch SA, Comviva Technologies Limited, CSG International Corporation, Enghouse Systems Limited, Hewlett Packard Enterprise Company, Huawei Technologies Co Ltd., NetCracker Technology Corporation, Optiva Inc., Oracle Corporation, SAP SE, Sterlite Technologies Limited, Subex Limited, Telefonaktiebolaget LM Ericsson, Zuora Inc., Alepo Technologies Inc., Aptilo Networks Inc., AsiaInfo Technologies Limited, Calvi Business Software BV, Converse Rubber Shoe Company, Formula Telecom Solutions Ltd., International Business Machines Corporation, Intracom Telecom SA, NexBridge Technologies Inc., Openet Telecom Inc., Tango Telecom Ltd., Tech Mahindra Ltd., ZTE Corporation
The telecom billing and revenue management market report table of contents includes:
1. Executive Summary
2. Telecom Billing And Revenue Management Market Characteristics
3. Telecom Billing And Revenue Management Market Trends And Strategies
4. Telecom Billing And Revenue Management Market – Macro Economic Scenario
5. Global Telecom Billing And Revenue Management Market Size and Growth
….
31. Global Telecom Billing And Revenue Management Market Competitive Benchmarking
32. Global Telecom Billing And Revenue Management Market Competitive Dashboard
33. Key Mergers And Acquisitions In The Telecom Billing And Revenue Management Market
34. Telecom Billing And Revenue Management Market Future Outlook and Potential Analysis
35. Appendix
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