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How large is the voice commerce market, and what is its growth trajectory?
The voice commerce market size has grown exponentially in recent years. It will grow from $116.83 billion in 2024 to $151.39 billion in 2025 at a compound annual growth rate (CAGR) of 29.6%. The growth in the historic period can be attributed to increased popularity of online shopping, change in consumer search and shopping habits, increased penetration of online businesses, proliferation of social media and smartphones, increased demand for contactless shopping.
The voice commerce market size is expected to see exponential growth in the next few years. It will grow to $421.7 billion in 2029 at a compound annual growth rate (CAGR) of 29.2%. The growth in the forecast period can be attributed to increasing adoption of voice assistants and voice-enabled devices, growing focus on enhancing customer engagement, growth of the authentication market, increasing in voice-based searches, increasing applications in retail, banking, connected devices, smart homes, healthcare, and automobile sectors. Major trends in the forecast period include integration of e-commerce platforms with voice technologies, use of innovative technologies like artificial intelligence, developments in natural language processing technology, demand for connected devices, automation of shopping operations through voice assistants.
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Voice Commerce Market Report 2025
What are the key forces behind the voice commerce market’s growth in recent years?
The increasing demand for e-commerce is expected to propel the growth of the voice commerce market going forward. E-commerce, short for electronic commerce, refers to the buying and selling goods and services over the internet. The rising demand for e-commerce is due to secure and convenient online payment options, home delivery options, personalization, and customer experience. Voice commerce provides a more seamless, efficient, and personalized shopping experience, ultimately driving customer satisfaction and loyalty. This also allows users to browse and purchase products without using their hands, making shopping easier. For instance, in November 2023, according to the International Trade Administration, a US-based government agency, e-commerce sales in Canada are estimated to increase from around $2.34 billion in March 2022 to $40.3 billion in 2025. Therefore, the increasing demand for e-commerce drives the voice commerce market.
What are the major segments of the voice commerce market?
The voice commerce market covered in this report is segmented –
1) By Type: Smart Speaker, Voice Assistant, Virtual Digital Assistant
2) By Application: Personal Care, Electronics, Household Appliances, Groceries, Arts Crafts, Other Applications
3) By End-User: Travel Industry, Hospitality Industry, Entertainment Industry, Other End-Users
Subsegments:
1) By Smart Speaker: Amazon Echo, Google Home, Apple HomePod, Others
2) By Voice Assistant: Google Assistant, Amazon Alexa, Apple Siri, Microsoft Cortana
3) By Virtual Digital Assistant: AI-Based Assistants, Chatbots
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Voice Commerce Market Report 2025
Which companies dominate the voice commerce market?
Major companies operating in the voice commerce market are Amazon.com. Spend less. Smile more. Inc., Apple inc., Alphabet Inc., Google LLC, Samsung Electronics Co., Alibaba Group Holding Ltd., Sony Corp., Salesforce Inc., Baidu Inc., Adobe Inc., Twilio Inc., Vizio Inc., Sonos Inc., BigCommerce Pty. Ltd., Algolia Inc., Agora Real-Time Voice and Video Engagement, iAdvize Inc., SoundHound Inc., Ferns N Petals Pvt. Ltd., Edrone Ltd., Humanize LLC, Yoshai Ltd., Voicify LLC, Jetson AI Inc.
What major trends will shape the voice commerce market during the forecast period?
Major companies operating in the voice commerce market are focused on developing innovative products, such as AI-powered voice assistants, to enhance user experience and streamline shopping processes. An AI-powered voice assistant is a software application that utilizes artificial intelligence (AI) technologies, such as natural language processing (NLP) and machine learning, to understand and respond to user voice commands and queries. For instance, Haptik, an India-based software company, launched Buzzo, an AI-powered voice assistant designed to improve the digital shopping experience for e-commerce websites and apps. The voice assistant uses Haptik’s cutting-edge natural language understanding (NLU) combined with product metadata such as filters, reviews, pricing, and tags to understand a user’s requirements in colloquial language and provide personalized recommendations similar to an in-store sales agent
What are the key regional dynamics of the voice commerce market, and which region leads in market share?
North America was the largest region in the voice commerce market in 2023. Asia-Pacific is expected to be the fastest-growing region in the forecast period. The regions covered in the voice commerce market report are Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East, Africa.
What Does The Voice Commerce Market Report 2025 Offer?
The voice commerce market research report from The Business Research Company offers global market size, growth rate, regional shares, competitor analysis, detailed segments, trends, and opportunities.
Voice commerce, also known as v-commerce, refers to the process of purchasing goods and services using voice commands or virtual assistants, typically through devices equipped with voice recognition technology or connected devices. It allows consumers to browse products, add items to their shopping cart, and complete transactions entirely through spoken commands without the need for traditional visual interfaces such as screens or keyboards.
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Voice Commerce Market Report 2025
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